PENGARUH INFLUENCER MARKETING, DISCOUNT VOUCHER DAN SOCIAL PROOF PADA IMPULSE BUYING KEBAB TURKI BABA RAFI DI TIKTOK GO
DOI:
https://doi.org/10.38076/vzmv4v17Kata Kunci:
Influencer marketing, discount voucher, social proof, impulse buyingAbstrak
Perkembangan social commerce pada platform TikTok mendorong meningkatnya perilaku impulse buying pada konsumen, khususnya pada sektor food and beverage. Studi ini bertujuan mengungkap sejauh mana influencer marketing, discount voucher, dan social proof berpengaruh pada impulse buying. Studi ini menerapkan metode kuantitatif dan data primer didapatkan dari kuesioner online yang disebarkan kepada partisipan yang memenuhi kriteria penelitian. Untuk melihat pengaruh antara variabel, proses analisis data menggunakan SEM-PLS. Temuan penelitian menunjukkan influencer marketing, discount voucher, dan social proof berpengaruh positif dan signifikan pada impulse buying. Hal tersebut menunjukkan jika influencer marketing, discount voucher, dan social proof berupa ulasan dan interaksi pengguna mampu mendorong respons emosional konsumen sehingga memicu pembelian spontan. Dengan demikian, strategi pemasaran berbasis social commerce berperan penting dalam meningkatkan kecenderungan pembelian impulsif.
Referensi
Anjani, D. S., & Mubarok, D. A. A. (2025). Pengaruh brand engagement, influencer marketing, hedonic shopping value terhadap impulsive buying pada produk Skintific di platform Tiktok (Studi pada Gen Z di Kota Bandung). Jurnal Ilmiah Mahasiswa (JIMAWA), 5(1), 103–111. https://doi.org/http://doi.org/ 10.32493/jmw.v5i1.50397
Christanto, I., & Haryanti, S. S. (2024). The effect of customer reviews on impulsive buying at Tik Tok Stores (Study Generation Z in Indonesia). Indonesian Journal of Business Analytics, 4(4), 1296–1317. https://doi.org/10.55927/ijba.v4i4.10437
Dewi, O. I. K., & Asral, A. (2024). Pengaruh discount, influencer marketing, dan kualitas produk terhadap impulse buying pada konsumen e-commerce Shopee (Studi pada karyawan Departemen Overall Drape PT Hogy Indonesia). Management Studies and Entrepreneurship Journal (MSEJ), 5(2), 7951–7965. https://doi.org/https://doi.org/10.37385/msej.v5i2.5265
Fadhilah, N. N. H., Isyanto, P., & Sumarni, N. (2025). Pengaruh shopping lifestyle dan discount terhadap impulsive buying produk fashion di marketplace Shopee pada Gen Z di Kabupaten Karawang. Management Studies and Entrepreneurship Journal (MSEJ), 6(3), 2893–2905.
https://doi.org/https://doi.org/10.37385/msej.v6i3.7766
Febriansyah, R. (2025). Dampak kemajuan teknologi informasi dan komunikasi terhadap nilai-nilai budaya. Venus: Jurnal Publikasi Rumpun Ilmu Teknik, 3(1), 01–10. https://doi.org/10.61132/venus.v3i1.687
Fikri, H. A., Hamdani, & Rauf, A. (2025). Peran voucher diskon, gratis ongkir, dan penilaian produk terhadap pembelian impulsif GoFood di Kota Tangerang. Jurnal Ilmu Manajemen Retail(JIMAT), 6(1), 77–88. https://doi.org/https://doi.org/10.37150/jimat.v6.i1.3604
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A primer on partial least squares structural equation modeling (PLS-SEM). In Thousand Oaks: Sage Publications (2nd ed.).
Hasanah, U. (2025, October 10). Dari untung ke rugi, RAFI tertekan lesunya bisnis F&B. WartaEkonomi.Co.Id. https://wartaekonomi.co.id/read585885/dari-untung-ke-rugi-rafi-tertekan-lesunya-bisnis-fb
Huang, W., Wang, X., Zhang, Q., Han, J., & Zhang, R. (2025). Beyond likes and comments: How social proof influences consumer impulse buying on short-form video platforms. Journal of Retailing and Consumer Services, 84(C), 104199. https://doi.org/10.1016/j.jretconser.2024.104199
Ika, N., Fitriyah, Z., & Dewi, N. C. (2020). Impulse buying di e-commerce shopee. Dinamika Administrasi: Jurnal Ilmu Administrasi dan Manajemen, 3(1), 57–61.
Kemp, S. (2025, February 25). Digital 2025: Indonesia. Data Reportal. https://datareportal.com/ reports/digital-2025-indonesia
Kholifah, N. A., & Nugraha, M. H. M. (2025). Pengaruh fear of missing out, brand image, dan discount voucher terhadap impulse buying konsumen Gen-Z pada platform e-commerce Shopee di Kecamatan Cigombong, Kabupaten Bogor. Jurnal Penelitian Ekonomi Manajemen dan Bisnis, 4(4), 67–84. https://doi.org/10.55606/jekombis.v4i4.5494
Lavenia, G., & Erdiansyah, R. (2022). Analisis pengaruh influencer marketing dan perceived trust terhadap impulsive buying Menantea. Prologia, 6(2), 328–333. https://doi.org/10.24912/pr.v6i2.15523
Lestiyani, D. N., & Purwanto, S. (2023). Analisis pengaruh influencer marketing dan brand love terhadap keputusan pembelian produk skincare Skintific. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 5(2), 886–898. https://doi.org/10.47467/elmal.v5i2.5513
Maharanie, R. P., Suharyono, S., & Yulianto, E. (2020). Pengaruh lingkungan toko terhadap impulse buying dengan emosi positif sebagai variabel intervening. Profit, 14(01), 12–21. https://doi.org/10.21776/ub.profit.2020.014.01.2
Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. M.I.T. Press.
Naibaho, R. L., & Siahaan, S. D. N. (2025). Analisis pengaruh voucher diskon dan kemudahan penggunaan aplikasi terhadap keputusan pembelian melalui aplikasi Grabfood. Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan, 4(3), 292–317. https://doi.org/10.55606/jempper.v4i3.5042
Natasha, S. (2025). Representasi social commerce dalam video pendek TikTok: Studi eksploratif strategi komunikasi pemasaran voucher makanan pada konten affiliator TikTok Go (Studi kasus tiga brand kategori F&B pada TikTok). AKADEMIK: Jurnal Mahasiswa Humanis, 5(3), 1460–1469. https://doi.org/10.37481/jmh.v5i3.1641
Nawari, N. (2025). Analisis limited-time offers, gamifikasi, dan social proof memicu keputusan belanja impulsif. HUMANIS: Jurnal Ilmu-Ilmu Sosial dan Humaniora, 17(2), 176–183. https://doi.org/10.52166/ humanis.v17i2.10147
Nikmah, N., & Zaidah, N. (2022). Pentingnya social proof dalam digital marketing. Jurnal DIALOGIKA: Manajemen dan Administrasi, 4(1), 26–32. https://doi.org/10.31949/dialogika.v4i1.7823
Oktavian, R. B., Dermawan, R., & Majid, N. (2024). “I can’t resist Tiktok”: exploring the influence of celebrity endorsement, parasocial interaction, and fomo on Gen-Z purchase intention. Journal of management: Small and Medium Enterprises (SMEs), 17(3), 1201–1212. https://doi.org/10.35508/jom.v17i3.17243
Pardosi, H. R., & Simanjuntak, M. (2024). Peran social proof dalam meningkatkan kepercayaan konsumen dan keputusan pembelian di e-commerce: Studi empiris pada produk fashion. Jurnal SpektrumEkonom, 7(12), 420–431.
Putri, I. A. D., & Fikriyah, K. (2023). Pengaruh influencer dan online customer review terhadap pembelian impulsif pada produk kosmetik halal di Tiktok Shop. Jurnal Ilmiah EDUNOMIKA, 7(1), 1–12. https://doi.org/https://doi.org/10.29040/jie.v7i1.8062
Putri, S. M., & Rosmita. (2024). Pengaruh influencer marketing terhadap minat beli konsumen pada Toko Sneakerspku9. Jiabis: Jurnal Ilmu Administrasi Bisnis & Ilmu Sosial, 2(1), 86–97.
Resta, A., Akhmad, K. A., & Gunaningrat, R. (2023). Pengaruh program voucher diskon dan program gratis ongkos kirim terhadap minat beli ulang pada aplikasi Shopee Food. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 6(1), 759–771. https://doi.org/10.47467/alkharaj.v6i1.4878
Rook, D. W. (987). The buying impulse. He Journal of Consumer Research, 14(2), 189–199.
Sahputra, C., Octaviani, V., & Yanto. (2023). Pengaruh influencer terhadap keputusan pembelian pada Xinonaboba Kapuas Kota Bengkulu. Jurnal Multimedia Dehasen, 2(3), 509–526. https://doi.org/10.37676/mude.v2i3.4372
Sawitri, O. F., Dwiharto, J., & Woro, D. P. (2024). Pengaruh store atmosphere, price discount, dan sales person terhadap impulse buying pada konsumen Toko Delta Kids Kota Pasuruan. Revenue Manuscript, 2(5), 445–452. https://doi.org/https://doi.org/10.63068/revenue.v2i5.99
Sugiyono. (2023). Metode penelitian kuantitatif, kualitatif, dan R&D (Sutopo, Ed.; 2nd ed.). ALFABETA.
Sun, B., Zhang, Y., & Zheng, L. (2023). Relationship between time pressure and consumers’ impulsive buying—Role of perceived value and emotions. Heliyon, 9(12), e23185. https://doi.org/10.1016/j.heliyon.2023.e23185
Suratno, S., Denmar, D., & Hepy, H. (2021). Pengaruh daya tarik iklan televisi, literasi ekonomi, dan kontrol diri terhadap pembelian impulsif (studi kasus guru SMA Negeri Kabupaten Musi Banyuasin). JEMSI : Jurnal Ekonomi Manajemen Sistem Informasi, 2(4), 501–515. https://doi.org/https://doi.org/10.31933/jemsi.v2i4.454
Suwito, R. A. D., & Nuurweni, H. (2022). Pengaruh coupons, discount, dan marketing event terhadap impulse buying pada platform pengiriman online Grabfood di Yogyakarta. Cakrawangsa Bisnis: Jurnal Ilmiah Mahasiswa, 2(2), 259. https://doi.org/10.35917/cb.v2i2.265
Tussifah, H., & Annisa’, Z. (2024). Pengaruh voucher price discount, customer experience, dan customer satisfaction terhadap customer loyalty pada sistem pengiriman paket Roya Mantingan. Insight Management Journal, 4(2), 86–95. https://doi.org/10.47065/imj.v4i2.317
Yuswanto, D., Herwinsyah, H., & Fatwanto, A. (2023). Analisis pengaruh harga jual dan social proof dalam menentukan keputusan pembelian barang pada website e-commerce. Jurnal Eksplora Informatika, 12(2), 129–140. https://doi.org/10.30864/eksplora.v12i2.1041
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Aldinda Fanya Kanza Utama, Sugeng Purwanto

Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

This work is licensed under a Creative Commons Attribution 4.0 International License.
